Fri, 10 July 2009 I tried to have a cardboard box made for Shindiggery Live. It was very big - I wanted 1150mm x 1150mm x 1150mm
I found a company online, www.a1box.co.uk - I called them one Monday eveing and was told, that for just under £50, I would have one by that Wednesday.
Wednesday came and went, no box. I waited patiently until Friday - still no box. Panicking, because I needed the box for the following Tuesday, I called the company again.
The lovely lady on reception told me it would be with me by Monday. I asked to speak to the boss. She hesitated, but I insisted. I heard her put the phone down and ask the boss, Robin Fisher, to come to the phone. He went mental at her -'you f*cking idiot, you f*cking bitch, why do I want to talk to that f*cking prick' etc.
Eventually he came to the phone and I was presented with the worst customer service I have EVER come across. Even worse than Royal Mail. Lies, abuse and sarcasm were all thrown at me. I remained very calm, told him I presented a radio show and that I would be doing a feature on him. 'Bring it on' he said 'I want to be coming out in full blown stereo'.
We ended on bitter terms, but he promised my box would be with me on Monday. Hey kids, guess what, it wasn't.
I called back immediatley after this to speak to him again. He refused to come to the phone. When I told his receptionist that I heard how he spoke to her and that I was sorry for her, she burst into tears.
This Shindiggery is a recording of the phone calls I made on that Monday to find out where my box was. I was very calm and polite, I think you'll agree. Also, so is Mr.Fisher. He has obviously realised that I was who I said I was and did have the power to expose him as a lying dickwad.
His tone of voice on this Shindiggery is completely different to how I was spoken to on the previous Friday. What makes it so funny is he pretends to be someone else and claims not to be the person I spoke to on that Friday. I know that this is untrue.
We ended with a promise of a refund AND my box, which I should have received on Thursday 9th July 2009. Well, its Friday 10th and still no box...
Mr.Fisher, you have opened an unholy can of whoopass. I have plenty of spare time and tricks up my sleeve.
Be prepared my faithful, you may yet be called into battle.Comments[12] |

I tried to have a cardboard box made for Shindiggery Live. It was very big - I wanted 1150mm x 1150mm x 1150mm
I found a company online, www.a1box.co.uk - I called them one Monday eveing and was told, that for just under £50, I would have one by that Wednesday.
Wednesday came and went, no box. I waited patiently until Friday - still no box. Panicking, because I needed the box for the following Tuesday, I called the company again.
The lovely lady on reception told me it would be with me by Monday. I asked to speak to the boss. She hesitated, but I insisted. I heard her put the phone down and ask the boss, Robin Fisher, to come to the phone. He went mental at her -'you f*cking idiot, you f*cking bitch, why do I want to talk to that f*cking prick' etc.
Eventually he came to the phone and I was presented with the worst customer service I have EVER come across. Even worse than Royal Mail. Lies, abuse and sarcasm were all thrown at me. I remained very calm, told him I presented a radio show and that I would be doing a feature on him. 'Bring it on' he said 'I want to be coming out in full blown stereo'.
We ended on bitter terms, but he promised my box would be with me on Monday. Hey kids, guess what, it wasn't.
I called back immediatley after this to speak to him again. He refused to come to the phone. When I told his receptionist that I heard how he spoke to her and that I was sorry for her, she burst into tears.
This Shindiggery is a recording of the phone calls I made on that Monday to find out where my box was. I was very calm and polite, I think you'll agree. Also, so is Mr.Fisher. He has obviously realised that I was who I said I was and did have the power to expose him as a lying dickwad.
His tone of voice on this Shindiggery is completely different to how I was spoken to on the previous Friday. What makes it so funny is he pretends to be someone else and claims not to be the person I spoke to on that Friday. I know that this is untrue.
We ended with a promise of a refund AND my box, which I should have received on Thursday 9th July 2009. Well, its Friday 10th and still no box...
Mr.Fisher, you have opened an unholy can of whoopass. I have plenty of spare time and tricks up my sleeve.
Be prepared my faithful, you may yet be called into battle.