Wed, 15 July 2009 Guess what - I still haven't received my box or refund, and I've found it very hard to get any response from www.a1box.co.uk (although I did find out that no one called Alex Wright works there, surprising that). Anyways, I got through today and spoke to the delightful Susan Fisher, Mr.Fisher's wife. What a relief to speak to someone charming, erudite and totally aware of the customers needs.Comments[13] |
"The manager was then very rude, had zero customer service skills and became sarcastic and flippant when I said I thought as a good will gesture..the guy is a complete knob..with bells on.......I think its illegal to sell someone something...then charge them more ??..Trading standards here I come..."
From...
http://forums.moneysavingexpert.com/showthread.html?t=557066&page=1&pp=20
Sound familiar...
From...
http://forums.moneysavingexpert.com/showthread.html?t=557066&page=1&pp=20
Sound familiar...
Fantastic! Keep going, this is obscenely entertaining. Just a thought; Next time she tells you "We do have an Alex Wright working here", ask to speak to him...
posted by: Drivelcast on Wed, 7/15 09:08 AM EDT
Is that a photo of Mrs Fisher?
Think I can see her box.
Think I can see her box.
posted by: basil bottler on Wed, 7/15 03:27 PM EDT
Iain, no wonder your box never arrived. Drove past the address listed as the 'Head Office' listed on the a1box website today and...
http://i1017.photobucket.com/albums/af295/dudleycripps/a1box.jpg
http://i1017.photobucket.com/albums/af295/dudleycripps/a1box-2.jpg
Such a picturesque place Redditch in the rain...
http://i1017.photobucket.com/albums/af295/dudleycripps/a1box.jpg
http://i1017.photobucket.com/albums/af295/dudleycripps/a1box-2.jpg
Such a picturesque place Redditch in the rain...
Next time I think you should use the Tustin Box Company and ask for a Mr John Locke, he's a very nice gentleman but just don't tell him what he can't do.
posted by: Nik the quailman on Fri, 8/7 03:30 AM EDT
I wonder if we'll get to hear Box Child next?
posted by: Sam on Sun, 8/9 12:58 PM EDT
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Guess what - I still haven't received my box or refund, and I've found it very hard to get any response from www.a1box.co.uk (although I did find out that no one called Alex Wright works there, surprising that). Anyways, I got through today and spoke to the delightful Susan Fisher, Mr.Fisher's wife. What a relief to speak to someone charming, erudite and totally aware of the customers needs.